Due to a cyber attack on a third-party customer service, Discord has experienced a user data leak

ChainCatcher news, according to IT Home, the social media platform Discord announced that its third-party customer service provider was hacked, and some customer information was stolen and used to extort Discord.

This cybersecurity incident affected some Discord users who had contacted the customer support team or the trust and safety team, involving chat logs, real names, usernames, email addresses, IP addresses, transaction history, payment information, the last four digits of credit cards, and a small number of ID photos used to verify age. After discovering this matter, Discord immediately revoked the access of the involved third party to Discord's ticketing system. According to preliminary analysis, the unauthorized third party that launched the attack did not have the capability to directly access Discord.