Users claim that Solv has been unable to redeem approximately 50 BTC for a long time

User @neillee99 posted that the approximately 50 BTC held in Solv Protocol cannot be redeemed normally to this day. The user stated that on July 8, 2026, they withdrew approximately 50 BTC from Binance, which was converted into SolvBTC and BTC+ through normal channels, aiming to earn about 3% annualized returns by holding BTC+, without engaging in complex transactions.

The user claimed that after the deposit, the minting and redemption functions of BTC+ were suddenly suspended. On July 13, a security incident occurred with BTC+, and the user inquired twice in the official community on July 18 and July 20 but received no effective response. On July 22, Solv Protocol publicly disclosed the incident and stated that user assets were not harmed. On July 31, the project team announced that the related functions had been restored, and staff informed that redemption could be initiated, but their address remained restricted, and the approximately 50 BTC corresponding assets could not be redeemed.

The user stated that since July 31, they have been continuously communicating through the official Discord, Telegram, and email, and submitted materials such as proof of funds, transaction records, and wallet control; there have been about 60 emails exchanged between both parties, of which about 50 were sent by them. After contacting relevant personnel in September, they still did not receive an effective response. Their request is to lift the restrictions and restore normal redemption, while also stating that they initially came into contact with BTC+ through the BTC earnings-related page of Binance Web3 Wallet, and calling on Solv Protocol, Venus Protocol, and relevant investors and ecosystem parties to pay attention to the progress of the handling.