Mercado Bitcoin gradually restores access, customers can check their balance first

Brazilian cryptocurrency exchange Mercado Bitcoin announced a phased restoration of platform access starting this week: customers can log into their accounts through the website again, gradually opening from 16:00 local time, with full coverage expected before 18:00.

Previously, the exchange suspended deposits and withdrawals due to a hacker attack, with media and on-chain analysis firms estimating the loss between 38 million and 46 million dollars. The exchange stated that customer balance records remained intact during this incident, and the quantity of assets recorded for each customer, as well as investment and real balance information, were unaffected; Mercado Bitcoin will use its own funds to replenish the balances that were transferred away, and balance updates will occur simultaneously with the platform reopening and market resuming.

This is the first phase of restoration, where customers can currently only check their balances and positions; withdrawal and trading functions remain suspended and will be restored in phases after security checks are completed.