MEXC responded to the theft of a $340,000 account, stating that preliminary investigations have been completed

Regarding the issue of abnormal asset transfers from user accounts, the MEXC customer service team responded on September 28, stating that they have completed a preliminary investigation and provided corresponding solutions. They will subsequently communicate with users one-on-one via email to update on the progress and required information, and remind users to pay attention to their registered email and official channel communications.

Previously, a MEXC user posted on X that their account was controlled after someone reset the security items. Between 04:12 and 04:25 (Beijing time) on September 27, 322,110 USDT and 9,133,999 ONE were transferred out, totaling approximately 340,000 USD, about 27 minutes after the 24-hour transfer restriction was lifted. The user stated that MEXC has confirmed the account was hacked and has frozen the account to assist in recovery, but has not revoked the API left by the attacker. They have submitted a formal claim, with the ticket number M2026092712031.