ZachXBT: American female scammer impersonates customer service to steal over 5 million dollars in cryptocurrency assets

On-chain detective ZachXBT posted that American threat actor Tiffany Milanovich participated in the theft of approximately $5 million in crypto assets by impersonating hardware wallet and centralized exchange customer service.

Her methods included disguising as Bitcoin IRA email support, in one attack transferring about $1.2 million in BTC and ETH from the victim's Trezor wallet, and in another case stealing about $500,000 in BTC from a Coinbase account. Tiffany was responsible for inducing victims to hand over access to their funds under the guise of a "customer service call," later boasting about the stolen money on social media and in Telegram groups, mocking victims with recordings, and collaborating with other threat actors to use phishing panels and instant exchange services for money laundering, with some of the stolen funds still dormant on-chain.