Frequently Asked Questions
Find RootData’s official product guidance in one place, including data updates, information corrections, field definitions, index methodology, API access, points, and other common usage questions.
Related questions
No. The FAQ only answers questions about product usage and data standards, and does not provide any investment advice, project evaluations, or profit guarantees.
This function is in a phased rollout or iteration period, and the answer reflects the currently confirmed stance, which may be adjusted later; users should refer to the current display on the site when using it.
There is no fixed cycle: corresponding entries are updated synchronously when the platform's functions iterate or the official stance changes; the coverage gradually expands based on user feedback.
You can click on the links in the answers to go to the corresponding function pages for practical verification, or read the introduction texts of the Hub to get complete background information.
Most links in the answers point to the corresponding function pages or Hub entrances, allowing users to directly jump to operations after reading the answers, rather than staying on the text explanation.
Browse the list by topic, clicking on the question to expand the answer; questions are arranged according to the user’s usage path, with similar questions displayed adjacent to each other.
The FAQ Section only answers "questions during use"; the introduction texts of each Hub are responsible for systematically explaining functions; the former provides quick answers, while the latter offers complete tutorials, complementing each other.
The answers are published after being confirmed item by item by the RootData product team, representing the official stance, rather than subjective answers from community users.
You can follow the industry reports from RootData Research to gain data insights, or visit each product Hub page to read function introductions and operation guides.
You can send an email to contact@rootdata.com for inquiries; frequently asked questions that are asked multiple times will be added to the section in subsequent versions.
No. The section only covers high-frequency general questions; personalized issues such as account anomalies or business cooperation need to be consulted separately through official channels.
The RootData FAQ Section is the official help center of the platform, summarizing frequently asked questions by users and the officially confirmed answers, displayed by topic and supporting individual expansion for viewing.
The dashboard integrates cross-platform market share, asset tagging maps, and on-chain whale movements: it visually presents the proportion of stock spots and derivatives across exchanges, displays heat by sectors such as growth stocks and large-cap stocks, and tracks real-time flows of large funds.
This ranking measures the actual performance of each exchange in stock spot trading, independent of the derivatives ranking, evaluating beyond just trading volume, scoring from multiple dimensions that influence user decisions, avoiding the one-sidedness of a single indicator.
This is a ranking by RootData assessing the comprehensive capabilities of each exchange in stock derivatives (contracts) trading, with a transparency ranking cross-validated from information disclosure and compliance dimensions, helping investors identify truly competitive trading platforms.
The financing section supports precise filtering of over 10,000 financing events (according to the latest official disclosure from RootData) by track, round, amount, and investor, helping users track institutional trends and capital flows, and transforming scattered financing events into readable market trends.
Enter the project name in the search bar to view structured profiles such as team background, financing history, token economics, and on-chain addresses, penetrating project backgrounds and personnel contexts within minutes, without needing to navigate through official websites, X, and white papers.
Off-chain information is collected in real-time through an automated system, cross-validated and deduplicated by a manual team; exchange data is collected directly from official APIs and public market data sources, without relying on third-party service providers.
As of October 2026, RootData has built over 22,000 project libraries and over 21,000 person libraries, over 10,000 financing events (according to the latest official disclosure from RootData), on-chain entity tagged addresses, stock derivatives and stock spot exchange rankings, tokenized asset cross-platform liquidity data, and market trend visualization charts.
RootData has received investment support from institutions such as Northern Light Venture Capital (NLVC) and Boya Interactive (00434.HK).